Conditions of Use

Shipping

From Rahimafrooz sales and service Center(RSSC) located in Motijheel and Chittagong.

EMI Facility:

• You can avail EMI option with 0% interest using the Credit Card of Standard Chartered Bank, The City Bank Ltd, BRAC Bank Ltd and Eastern Bank Ltd.
• To avail EMI facility against SCB and EBL Credit Card, you are required to sign hard copy of Bank’s Application form during delivery of product/service.
• EMI option available for 3/ 6/ 9/ 12 months for minimum purchase BDT 5,000.
• If your EMI purchase has not been confirmed by your bank within 10 working days, please contact your bank.
• For any query related to EMI facility, please contact your bank.

Tyre, lubricant:

After purchasing tyre and lubricant you need to send your vehicle to your nearest RSSC for installation. You have to carry order invoice email or the printed copy of the invoice when you come to our RSSC.

Auto service:

After purchasing Auto service you need to send your vehicle to your nearest RSSC for installation. You have to carry order invoice email or the printed copy of the invoice when you come to our RSSC. After checking the order details our assigned service manager will schedule the service with you. For any of our service in the RSSC you don’t need to come physically because you can send your driver with the invoice or order details.

AMC for IPS:

Purchasing of IPS AMC will automatically renew your AMC in our system and will notify you instantly with service extension date. You can print the order details/invoice for future reference. After AMC payment or renewal we will schedule periodic service for you and will send you regular SMS before service time to notify and confirm an appointment date.

IPS Battery:

• IPB battery (18 & 30 months warranty) only applicable for Rahimafrooz control unit or those customers already using Rahimafrooz IPS.
• AP battery is applicable for Rahimafrooz and any branded IPS or control unit.

Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you replace any product and Rahimafrooz delivers the product to your door, you will have to pay for the shipping. If you pick the product by yourself than no shipping will be charged.

Your product will be shipped within 6 hours based on your location, traffic condition. In cause of unavoidable circumstance we will contact you and confirm the delivery time.

Any order placed after 5:00 PM will be delivered next days.

Shipping Hours:

Terms

1. You are not allowed to copy any content of this web site

2. Contents, logo and other visual media we created is our property and is protected by copyright laws.

3. Access to our website can be terminated in case of abuses or at your sole discretion.

4. We are not responsible for any third party websites that we linked to

5.  All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on eStore and Rahimafrooz Content belong to the Rahimafrooz and our principle. Rahimafrooz reserves all of its rights in eStore. Nothing in the Terms grants you a right or license to use any trade mark, design right or copyright owned or controlled by the Rahimafrooz or any other principle party except as expressly provided in the Terms.

6. Prices are subject to change without prior notice

7. In case of unexpected refund/return, service charge might be deducted.

8. All price is inclusive of VAT

Contact Us

If you have any questions on how to return your item to us, contact us through our call center 16213.